Who We Are

Dynalux Zenithral is a 3D graphics studio based at 23/25 Berbuki St, Tbilisi, Georgia. We create visual assets for mobile games and work with developers across different regions. When you interact with us—whether through our website, email, or other channels—we may collect certain information about you.

For questions about how we handle your data, you can reach our team at support@dynaluxzenithral.com or call +995568345678.

Information We Collect

The type of information we collect depends on how you interact with us. We try to keep data collection minimal and purposeful.

Information You Provide Directly

• Contact forms: When you fill out our contact form, we collect your name, email address, company name (if provided), and message content
• Email correspondence: If you email us directly, we keep records of that communication including your email address and the content of messages
• Project inquiries: When discussing potential projects, you might share project briefs, timelines, budget information, or technical requirements
• Career applications: Job applicants provide resumes, portfolios, contact details, and any additional materials submitted during the application process

Information Collected Automatically

When you visit our website, we collect certain technical information automatically:

• Usage data: Pages viewed, time spent on pages, links clicked, and general navigation patterns
• Device information: Browser type, operating system, screen resolution, and device type (mobile, tablet, desktop)
• IP address: Your approximate location and internet service provider
• Referral source: The website or search engine that directed you to our site

We use standard analytics tools to understand how visitors use our website. This helps us improve the experience and identify technical issues.

How We Use Your Information

We use collected information for specific business purposes. Here's what we do with different types of data:

We don't use your personal information for automated decision-making or profiling. Everything involving your data gets reviewed by actual people on our team.

Legal Basis for Processing (Georgia Context)

Under Georgian data protection law, we process personal data based on these legal grounds:

• Consent: You've given clear permission for us to process your data for specific purposes (like receiving project updates)
• Contract performance: Processing is necessary to fulfill a contract with you or take steps before entering into a contract
• Legitimate interests: We have legitimate business reasons to process your data (like improving our website), and these interests don't override your rights
• Legal obligations: We must process certain data to comply with Georgian tax law, accounting requirements, or other legal obligations

For most business communications, we rely on legitimate interests or contract performance. For marketing communications (if any), we rely on your consent, which you can withdraw anytime.

Sharing Your Information

We don't sell your personal data. Period. But we do share information with certain third parties when necessary:

Service Providers

We work with companies that help us run our business:

• Email services: For sending and receiving business correspondence
• Website hosting: Companies that host our website and maintain servers
• Analytics providers: Tools that help us understand website usage
• Cloud storage: Secure storage for project files and business documents

These providers only access the information needed to perform their services, and they're contractually required to protect it.

Business Transfers

If Dynalux Zenithral is acquired by another company or merges with one, your information might be transferred as part of that transaction. We'd notify you before this happens and explain how the new entity will handle your data.

Legal Requirements

We may disclose information if required by Georgian law, court order, or government request. We'll only share what's legally required and will notify you when possible (unless prohibited by law).

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. Our security measures include:

• Encrypted connections (SSL/TLS) for data transmission
• Access controls limiting who on our team can view personal data
• Regular security assessments of our systems and practices
• Secure backup procedures for business-critical information
• Staff training on data protection responsibilities

How Long We Keep Your Data

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

• Contact inquiries: We keep inquiry data for up to 2 years after the last communication, then delete it unless there's an ongoing business relationship
• Client project data: Active project information is retained throughout the project and for 3 years afterward for reference and legal purposes
• Job applications: Applications for positions are kept for 1 year after the recruitment process concludes, then deleted
• Website analytics: Aggregated, anonymized analytics data is retained indefinitely; individual user data is typically retained for 14-26 months
• Financial records: Billing and payment information is kept for 6 years as required by Georgian accounting and tax laws

You can request earlier deletion of your data by contacting us, though we may need to retain certain information to comply with legal obligations.

Your Rights Under Georgian Law

Georgian data protection legislation gives you specific rights regarding your personal information:

Right to Access

You can request a copy of the personal data we hold about you. We'll provide this information in a commonly used electronic format within 30 days of your request.

Right to Correction

If any information we hold is inaccurate or incomplete, you can ask us to correct it. We'll update our records and notify any third parties who received the incorrect information.

Right to Deletion

You can request deletion of your personal data in certain circumstances:

• The data is no longer necessary for the purposes we collected it
• You withdraw consent and there's no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

We may need to retain certain information to comply with legal obligations or resolve disputes.

Right to Restrict Processing

You can ask us to temporarily restrict how we use your data while we resolve any disputes about accuracy or lawfulness of processing.

Right to Object

If we process your data based on legitimate interests, you can object to this processing. We'll stop unless we have compelling legitimate grounds that override your interests.

Right to Data Portability

When technically feasible, you can request your data in a structured, machine-readable format for transfer to another service provider.

International Data Transfers

Our primary operations are in Georgia, but some of our service providers operate servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place:

• We work with providers that maintain strong data protection standards
• We use standard contractual clauses approved for international transfers
• We verify that recipient countries provide adequate data protection
• We limit international transfers to what's necessary for our business operations

If you have concerns about where your data is stored or processed, contact us for specific information about our current service providers.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to improve functionality and understand usage patterns.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly (session management, security features)
• Analytics cookies: Help us understand how visitors use the site so we can improve it
• Preference cookies: Remember your settings and choices for future visits

We don't use advertising cookies or share cookie data with advertising networks. Most browsers allow you to control cookies through settings. Blocking certain cookies may affect website functionality.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website homepage for 30 days
• Email active clients and contacts about material changes
• Maintain an archive of previous versions for reference

We encourage you to review this policy periodically. Continued use of our services after changes indicates acceptance of the updated policy.

Children's Privacy

Our services are directed at businesses and professional game developers, not children under 16. We don't knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately and we'll delete it.